I had a wonderful experience at this salon. I currently have an outgrown pixie cut and requested micro braids just two days before my appointment. I stopped by the shop beforehand to schedule the service, and from the very beginning, everyone was welcoming and professional.
On the day of my appointment, the customer service was excellent. I was greeted warmly, and the atmosphere remained friendly and professional throughout my visit. It was clear that this is a family-run business that takes pride in both their work and their customers.
During the service, the owner encountered an issue with the hair I had purchased. The texture did not align well with my natural hair and was causing the braids to slip. Rather than proceeding and hoping for the best, she took the time to explain the problem, demonstrated exactly what was happening, and presented me with several solutions. I appreciated her honesty, expertise, and transparency.
Most importantly, she was able to quickly adapt and successfully install the micro braids despite the challenge. Her problem-solving skills and commitment to quality gave me confidence that I was in good hands.
I highly recommend this salon to anyone looking for skilled stylists, excellent customer service, and professionals who truly care about delivering quality results. I will definitely be returning! 😊

Very welcoming and professional

I love my hair awesome